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Joseph Yerant


Leveraging 15+ years of strategic and operational expertise to grow and scale companies.

ABOUT

As a Director of Operations, COO, and Senior Leader, my career path has led me from the energetic startup world to Fortune 200 companies to managing portfolio companies of private equity firms.

My approach is about getting things done with demonstrable results. I revel in creating a dynamic team spirit ensuring pain points are addressed and unseen opportunities for improvement are uncovered. 

Areas of Focus

  • Creating & Implementing SOPs

  • Identifying New Revenue Streams

  • Assessing Customer Needs Using a Jobs-to-be-Done Framework

  • Establishing OKRs Using a "Metrics That Matter" Framework

  • Technology Stack Assessment & Remediation 

  • Vertical Financial Modeling: Income Statement, Balance Sheet, Cash Flow, Working Capital

  • Human Capital Skill Assessment and Development 

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QUANTIFIABLE RESULTS

+190%

Sales Revenue

23X

Bottom-Line Exit Multiple

+400%

EBITDA

+44

Net Promotor Score

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"Joseph is very hard working and totally committed to figuring out the best way to resolve tough issues and problems. Joseph does not give up. A real team player who looks after his people and motivates and consistently encourages them to higher levels.”

Andrew Prozes, Former CEO of LexisNexis

2005
Director, Operations
$20B Privately Held Company

2010
Director, Strategic Global Projects
Fortune 200 Company

2012
Director, Project Management
Fortune 200 Company

2014
COO
PE Mid-Market Company

2018
President
PE Mid-Market Company

HIGHLIGHTS

TURNAROUNDS: As the President of a mid-market company, my team and I targeted rebranding, marketing, the sales process, operations, and technology. The results: revenue + 190%, EBITDA + 400% over a three-year period. The net promoter score jumped from 28 to 72.

OPERATIONS: As COO/interim CTO in a turnaround scenario, I assembled a team to revamp operations and technology for an exit strategy, improving customer service by automating 5,000 monthly inquiries handled in Outlook, implementing the Salesforce Service Cloud, achieving a 60% efficiency boost.

SaaS Projects:  Turned around the development of a SaaS platform, a key B2B strategic initiative, creating a $15M pipeline. In a separate project, managed the rebuild and launch of the U.S. government's global military fuel procurement platform.

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Born in Detroit, Michigan, I moved to Dallas, Philadelphia, New York City and now reside in Miami. 

 EDUCATION


Bachelor of Science in Accountancy
Juris Doctor

Certificate, MIT Sloan School of Business: Artificial Intelligence: Implications for Business Strategy

Certificate, Google Generative AI

Certificate, IBM Applied AI | AI Chatbots, Python Basics, Watson Business Applications (In-Process)

© 2023 All Rights Reserved | Joseph Yerant

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